How often do you read the fine print of the “terms and conditons” for websites? UPS has lost my package (I don’t know where it is, it’s now 5 days over due). Their website tells me I need to correct the address — but to even look at the address, let alone correct it, I have to sign up — and agree to their terms and conditions.
Their terms and conditions include that I will speak on behalf of my employer. Seriously? I have no authority to speak on behalf of my employer. Are you guys idiots? By the way, the address they had was correct — and there is no indication of where my package is.
The product I ordered was shipped in two packages. One arrived on time and I got a chance to chat with the driver. He indicated that the MBA geniuses at UPS decided to update to a new pre-loading system before the new one was ready. They ripped out the old system (that was working) and nothing was put in its place. He said he regularly has a misloaded truck because the MBA types thought it would be a good idea without actually asking the front line workers.
It will be interesting to see how long they can stay in business this way.
Posted by poorworkingstiff 
Poor Working Stiff's Weblog 